Tea Emporium
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Terms and Conditions of Use and Privacy Policy 

 

Prices

All prices are in Euro and are inclusive of VAT .
If you choose to identify yourself by sending an email via our contact page, we will save your contact details in our 'off-line' systems to enable us to provide you with the information you requested. We may store this information indefinitely and use it to contact you in the future. We will not, however, disclose all or any part of your information to any third party.
 

Free Delivery (within Ireland) on Orders Over €59.00

TeaEmporium.ie provide access to our website and sell our products to you subject to the conditions set out on this page. Our aim is to provide the very best customer service that we can.
 

Despatch - Goods should be despatched within five business days of ordering. If an item is out of stock and we are unable to despatch, we will advise you by email as soon as possible after receipt of your order and offer you a full refund or partial shipment of your order. As you will understand, we accept no responsibility for delays in the postal system. 

 Payment

We accept payment in the following ways:
1. By credit card - MasterCard, Visa, Amex and Laser.
2. Bank transfer. Please contact us for our bank details if you wish to pay by bank transfer.
3. Paypal
We will not normally charge your credit card until your order is ready to dispatch. Payments by cheque will need to be cleared before dispatch. 

Deliveries

Delivery deadlines are provided as an indication only and are not guaranteed. Failure to deliver by the date specified shall not give rise to penalties for delay, damages or interest, withholding payment or cancellation by the CUSTOMER of the order, irrespective of the causes, length or consequences of the delay.
Furthermore, deadlines quoted shall be suspended  in the event of any occurrence independent of the will and/or control of TEA EMPORIUM which results in delivery delay and notably in the event of shortage of raw materials essential to the manufacture, delayed delivery or non-delivery by any supplier to TEA EMPORIUM , stock out of product(s) in question and any case of force majeure.
 

Delivery outside of Ireland :

All deliveries abroad are systematically delivered by "An Post ", in accordance with the postal tariffs applicable on the order date. All postal expenses will be charged to the CUSTOMER.
Signature and proof
For all online payments by bankcard, the acknowledgement supplied by the automatic payment system shall suffice as proof of the transaction amount and date.
In any event, validating the order shall have the same legal force as signature and implies express acceptance of any operations carried out on the website.
 
It is the responsibility of the CUSTOMER to supply TEA EMPORIUM with any proof required for the claim. 
In the event that the CUSTOMER's claim is accepted by TEA EMPORIUM , the latter shall arrange for, at its discretion and in accordance with stocks available, the exchange or return of said products, credit notes being provided for returned products.
 
 Right of Rescinding
TEA EMPORIUM cannot be held responsible for damages of any kind, whether material damage, moral prejudice or physical injury, which may result from failure to use products sold correctly or improper use thereof. 
 TEA EMPORIUM shall not be held responsible for any inconvenience or damage inherent to using the internet network which is totally beyond the due care and precautions taken by TEA EMPORIUM .
In particular, TEA EMPORIUM shall not be held responsible for any disturbance in the supply of service, external intrusion or presence of computer viruses.
Intellectual property
The Website and its entire content are the exclusive property of TEA EMPORIUM .
The CUSTOMER undertakes not to copy or download the Website content or part thereof, without prior written authorisation from TEA EMPORIUM .
 
Applicable law
The present general terms of sale are governed by Irish law.