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Returns & Refunds Policy

 
We always want you to be completely satisfied with your purchases from Camilla's Tea Emporium. However, if for any reason you are not completely happy with one or more of our products, please contact us
 
We cannot accept returns of teas or teatime foods where the packets have been opened, unless the product is of unsatisfactory quality.
 
Please note, your statutory rights are not affected.
 
All returns must be carried out within 14 days of the purchase date. Please note that you will be responsible for the costs of returning the items to us unless the item we delivered to you was faulty or in error.
Camilla's Tea Emporium 
European Food Store
3 Terryland Retail Park
Headford Road
Galway
 

SHIPPING

 

DELIVERY

 

We make a modest charge for delivery based on the weight and destination of the consignment. Refer to the chart below.
We will not responsible for parcels lost or missing in the post that have selected the standard Airmail service.
Free Delivery (within the island of Ireland) on Orders Over  €59.00 .
As you will understand, we accept no responsibility for delays in the postal system.
Orders will be dispatched within1-2 working days after the order has been received.


 

 

IRELAND AND UK STANDARD                                                     IRELAND AND UK REGISTERED

 

Weight                  Postage Cost                                                    Weight               Postage Cost                 

0-250g                              €2.70                                                      0-250g                          €5.90

251-500g                          €3.85                                                      251-500g                      €6.90

501-1000g                        €6.00                                                      501-1000g                    €10.50

1001-1500g                      €7.50                                                      1001-1500g                  €12.50

1501- 3500g                     €11.00                                                    1501- 3500g                 €16.00

3501-5000g                      €14.00                                                     3501-5000g                 €19.00

 

 EUROPE STANDARD                             EUROPE REGISTERED      

 

Weight     Postage Cost                    Weight                  Postage Cost

0-250g                 €4.00                     0-250g                          €8.00

251-500g             €8.00                     251-500g                      €12.00                                                      

501-1000g           €20.00                   501-1000g                    €27.00

1001-1500g         €30.00                  1001-1500g                   €35.00  

1501- 3500g        €45.00                  1501- 3500g                  €50.00

3501- 5000g        €55.00                   3501- 5000g                €60.00

REST OF WORLD STANDART        REST OF WORLD REGISTERED

 

Weight            Postage Cost               Weight                    Postage Cost                

0-250g                      €5.00                   0-250g                             €9.00

251-500g                  €12.00                 251-500g                         €15.00

501-1000g                €25.00                 501-1000g                       €29.00

1001-1500g              €35.00                 1001-1500g                     €39.00

1501- 3500g             €49.00                 1501- 3500g                    €53.00

3501-5000g              €60.00                  3501-5000g                     €65.00