Terms and Conditions

Terms & Conditions

Prices & VAT
All prices are in Euro (€) and include VAT where applicable. We reserve the right to update prices and product information at any time.

Orders & Payment
Orders are confirmed once payment is successfully processed. If an item is unavailable after you place an order, we will contact you as soon as possible to offer an alternative or a refund.

Delivery
We offer free delivery within Ireland on orders over €40.00 (after discounts, excluding delivery fees where applicable). Delivery times may vary during busy periods.

Returns
We always want you to be completely satisfied with your purchases from Camilla’s Tea Emporium. However, if for any reason you are not completely happy with one or more of our products, please contact us. We cannot accept returns of teas where the packets have been opened, unless the product is of unsatisfactory quality.

Contact & Privacy
If you contact us by email or via our contact form, we will use your details only to respond to your request and provide customer service. We do not sell your data to third parties. We may keep communication records for customer service, legal, or accounting purposes.

Customer Service
Our aim is to provide the very best customer service possible. If you have any questions, please contact us and we’ll be happy to help.